Privacy Policy - Geolyze

This Privacy Policy ("Policy") explains how Cognitic Labs LLC ("Geolyze," "we," "our," or "us") collects, uses, discloses, and protects personal information when you access or use our GEO/AEO SaaS platform available at https://geolyze.org (the "Services").

By accessing or using the Services, you acknowledge that you have read and understood this Policy.

If you do not agree with this Policy, please discontinue using the Services.

1. Scope of This Privacy Policy

This Policy applies to:

The Geolyze website (https://geolyze.org)
Our GEO/AEO AI SaaS platform
All interfaces and features that we provide

This Policy does not apply to:

Third-party websites or services linked from our platform
External AI model providers, cloud vendors, or analytics tools that have their own privacy practices

2. Notice at Collection (Required under CCPA/CPRA)

We may collect the following categories of personal information:

A. Identifiers

Email address
Account identifiers
IP address

B. Internet or network activity

Browsing activity on our site
Log data
Device information

C. Commercial information

Subscription tier
Transaction records

D. User Input Content

Queries, keywords, prompts, and output generated by the Services

E. Geolocation (approximate)

Region inferred from IP address

F. Inferences

User preference categories
Usage patterns for service optimization

We use this information for:

Providing and improving the Services
Security and fraud prevention
Analytics and product development
Compliance with legal obligations

We do not sell personal information as defined under CCPA, but we may "share" information for cross-context behavioral advertising if such tools are used (we will disclose this below).

3. Personal Information We Collect

We collect information in three ways:

(1) Information You Provide Directly

Email, password, account details
Support inquiries, uploaded screenshots
User-generated content such as queries, keywords, inputs

(2) Information Collected Automatically

IP address, browser, device type
Pages viewed, click events
Usage logs, error logs
Cookies and tracking technologies

(3) Information from Third-Party Tools

If enabled in the future, we may receive anonymized analytics from:

Cloud providers
Model providers
Authentication services (e.g., OAuth)

We do not collect sensitive personal information unless explicitly provided by you (not recommended).

4. How We Use Personal Information

We use personal information for the following business purposes:

Account creation and authentication
Providing GEO/AEO analytics services
Model processing and AI output generation
Monitoring and improving platform performance
Detecting and preventing fraudulent or abusive activities
Customer support and communication
Compliance with applicable laws

We may create aggregated or de-identified data, which is no longer treated as personal information.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and local storage to:

Maintain your login session
Improve performance
Analyze usage patterns
Personalize your experience

You may disable cookies through browser settings, but some features may not function properly.

6. How We Disclose Personal Information

We do not sell personal information.

We may disclose information to:

(1) Service Providers ("Processors")

Such as:

Hosting providers
Cloud model providers
Analytics vendors
Security vendors

These parties are contractually required to use information only to provide services to us.

(2) Legal and Regulatory Authorities

When required by:

Court orders
Subpoenas
Governmental investigations

(3) Business Transfers

If we undergo merger, acquisition, restructuring, or asset sale.

7. Data Retention

Under CPRA, we must disclose retention periods.

We retain personal information only for as long as reasonably necessary for:

Providing the Services
Complying with legal obligations
Resolving disputes

8. Your Privacy Rights (CCPA/CPRA + US State Laws)

Depending on your U.S. state of residence (e.g., CA, CO, VA, CT, UT), you may have the following rights:

Right to Know

Access the personal information we collected about you.

Right to Delete

Request deletion of personal information, subject to exceptions.

Right to Correct

Request correction of inaccurate information.

Right to Opt-Out of "Sharing"

If we use cross-context behavioral advertising tools.

Right to Restrict Sensitive Personal Information

(Not applicable unless you provide such info)

Right to Data Portability

Receive your information in a usable format.

Right to Non-Discrimination

We will not treat you adversely for exercising privacy rights.

How to Exercise These Rights

You may contact us at: privacy@geolyze.org（待替换）

We may need to verify your identity before processing requests.

9. Children's Privacy

Our Services are not intended for children under 16.

We do not knowingly collect information from minors.

If we discover such data, we will delete it promptly.

10. Data Security

We take reasonable administrative, technical, and physical measures to protect your information, including:

Encryption in transit
Access controls
Monitoring and alerting
Data segmentation
Restricted employee access

However, no method of transmission over the Internet is 100% secure.

11. International Data Transfers

As a global SaaS platform, we may transfer and store data in servers located outside your region, including:

The United States
The European Union
Singapore or other cloud regions

By using the Services, you consent to such transfers where permitted by applicable law.

12. Changes to This Privacy Policy

We may update this Policy periodically.

We will notify you by:

Updating the "Last Updated" date
Posting updates on our website

Your continued use of the Services constitutes acceptance of the updated Policy.

13. Contact Information

If you have questions or wish to exercise privacy rights, you may contact us at:

Cognitic Labs LLC

Website: https://geolyze.org
Email: [to be added]